Bilingual Customer Service Rep — In-Store, Full-Time

Select Mgmt; Cedar Park (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Benefits after 91 days

Job summary

LoanStar Title Loans in Cedar Park, TX is seeking a Customer Service Representative to assist potential borrowers, evaluate vehicles, and process loans with a focus on clear and respectful communication.

The role involves handling customer accounts, payments, and courtesy calls while ensuring compliance with company policies. This is a full-time in-store position with opportunities for training and growth.

Qualifications

• Must be able to work full-time schedule listed above.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanStar Title Loans in Cedar Park, TX is seeking a Customer Service Representative to assist potential borrowers, evaluate vehicles, and process loans with a focus on clear and respectful communication.

The role involves handling customer accounts, payments, and courtesy calls while ensuring compliance with company policies. This is a full-time in-store position with opportunities for training and growth.