Bilingual Custody & Detention Support Coordinator

Lukos LLC.; Jonesboro (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Lukos LLC. seeks a Custody and Resource Coordinator (CRC) to assist ICE ERO staff in maintaining a safe detention environment and to provide services to detained individuals on trauma, health, and family-related issues.

The role covers on-site duties at designated ICE facilities or offices and requires strong bilingual communication and trauma-informed care. The CRC will interact with detained noncitizens, respond to requests, coordinate accommodations, and help connect individuals to

Qualifications

• Fluent in English and Spanish, written and oral.
• Two+ years in case management or trauma-informed services.
• Experience with victims or individuals in custodial settings.
• Experience serving vulnerable populations.

Responsibilities

• Assist detained noncitizens with needs, requests, and complaints.
• Support ERO staff in communications and disability accommodations.
• Coordinate with detention facilities on accommodations and policies.
• Provide language interpretation and referrals for care and follow-up.
• Meet newly detained noncitizens to answer questions and orient them to CRC services.
• Develop and maintain a national resource database to assist release/removal.

Skills

Bilingual English/Spanish

Multi-cultural environment

Strong communication skills

Case management knowledge

Education

Bachelor’s degree in Social Work or Psychology

Master’s degree preferred

Job description

Lukos LLC. seeks a Custody and Resource Coordinator (CRC) to assist ICE ERO staff in maintaining a safe detention environment and to provide services to detained individuals on trauma, health, and family-related issues.

The role covers on-site duties at designated ICE facilities or offices and requires strong bilingual communication and trauma-informed care. The CRC will interact with detained noncitizens, respond to requests, coordinate accommodations, and help connect individuals to