Bilingual Custody & Detention Social Worker

Lukos; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Lukos in Houston, TX seeks a Custody and Resource Coordinator to support ICE detention facility staff with safe operations and victim-centered services. You will address requests, assist with communications, and coordinate accommodations and resources for detained noncitizens.

You will meet new detainees, help with release and departure planning, maintain a national resources database, and ensure compliance with detention standards while working in a multi-lingual environment.

Qualifications

• Bachelor’s degree in Social work, Psychology, or an equivalent degree.
• Master’s degree or equivalent advanced degree preferred but not required.
• Fluent in English and Spanish, written and oral.

Responsibilities

• Assist with needs, requests (on ICE Detainee Request Form or otherwise), and complaints from the detained noncitizen population regarding non-officer or immigration case related issues.
• Assist ERO officers with addressing noncitizen requests related to parent/child communication and/or child welfare involvement.
• Facilitate on-site support of disability accommodations, including coordinating followup with detention facilities upon submission of a Disability Accommodation Notification to ERO HQ.
• Assist ERO and detention facility staff to facilitate compliance with agency policies and detention standards; communicate with detained noncitizens.
• Address ERO and detention facility staff questions or concerns about specific noncitizens, including available services.
• Provide noncitizen referrals to appropriate ERO and detention facility staff for care and follow-up to prevent critical incidents and issues.
• Support noncitizens with specialized needs or requiring heightened attention and conduct noncitizen wellness checks and follow-ups upon request by ERO Field Office and/or ERO HQ.
• Meet with newly detained noncitizens during or after intake to answer questions and provide orientation to the detention facility and CRC services.

Skills

Bilingual English/Spanish

Case management

Trauma-informed care

Interpersonal skills

Multicultural sensitivity

Education

Bachelor’s degree in Social work, Psychology, or equivalent

Master’s degree (preferred)

Tools

Microsoft Word

Excel

Outlook

SharePoint

Job description

Lukos in Houston, TX seeks a Custody and Resource Coordinator to support ICE detention facility staff with safe operations and victim-centered services. You will address requests, assist with communications, and coordinate accommodations and resources for detained noncitizens.

You will meet new detainees, help with release and departure planning, maintain a national resources database, and ensure compliance with detention standards while working in a multi-lingual environment.