Bilingual Financial Services Pro — Loans, Tax & Collections

WAC-TX WFC Limited Partnership; El Paso (TX); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Health/dental/vision insurance

401(k) with company match

Paid holidays and vacation

Volunteer time off

Job summary

World Finance is seeking a Financial Services Representative in El Paso, TX to drive loan sales, manage past-due accounts, and assist customers with tax and financial services. The role requires daily outbound calls, in-person meetings, and strong problem-solving skills.

Bilingual English/Spanish is required, with performance-based earnings potential and a comprehensive benefits package. The position offers a stable schedule and opportunities for advancement within a growing network of branches

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales; explain terms and ask for the business.
• Outbound outreach for collections, applications, tax services, and new business generation.
• Assist customers in person with loan applications and tax preparation services.
• Process payments, update accounts, and document activity in systems.
• Maintain accurate records and comply with policies and regulations.

Skills

Bilingual English/Spanish

Sales experience

Customer service

Collections

Account management

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative in El Paso, TX to drive loan sales, manage past-due accounts, and assist customers with tax and financial services. The role requires daily outbound calls, in-person meetings, and strong problem-solving skills.

Bilingual English/Spanish is required, with performance-based earnings potential and a comprehensive benefits package. The position offers a stable schedule and opportunities for advancement within a growing network of branches