Bilingual CSR (EN/ES) – 6am–9pm CT

Us Tech Solutions; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

US Tech Solutions is seeking a customer service representative to assist customers via phone, email, or chat. You will resolve inquiries, document interactions, and maintain accurate records to ensure a positive experience.

The role requires bilingual English and Spanish, basic computer and desk-phone skills, and the ability to work full shifts between 6:00am and 9:00pm CT. Training provided and opportunities for contract-to-hire.

Qualifications

• High school diploma or GED required.
• 0+ years of customer service or telephone experience.
• Experience with fax machines, computer software, and telephone technology.
• Experience with help desk software.

Responsibilities

• Answers telephones and responds to basic customer questions using established methods.
• Records call on account history with results of the inquiry and confirms details.
• Processes customer requests by sending faxes, messages, or documents under supervision.

Skills

Bilingual English and Spanish

Customer service

Telephone experience

Education

High school diploma or GED

Tools

Fax machines

Phone systems

Help desk software

Job description

US Tech Solutions is seeking a customer service representative to assist customers via phone, email, or chat. You will resolve inquiries, document interactions, and maintain accurate records to ensure a positive experience.

The role requires bilingual English and Spanish, basic computer and desk-phone skills, and the ability to work full shifts between 6:00am and 9:00pm CT. Training provided and opportunities for contract-to-hire.