Bilingual Counter Sales Customer Service Rep

Express Employment Professionals - Cincinnati East; Portland (OR); On-site; USD 28,000 - 33,000; Full time

Job summary

NW Portland company is actively seeking a full-time Counter Sales Associate with excellent customer service, professionalism, and an energetic, outgoing personality. Fluency in English and Spanish is preferred.

The role offers a pay range of $20–$24 per hour with a Monday–Friday schedule, 7:30am–4:30pm, and an Evaluation-to-Hire duration. Responsibilities include taking orders, preparing contracts, handling inquiries, and supporting the sales team through clerical duties and sales reporting.

Qualifications

• Fluent in English and Spanish, both written and spoken.
• Strong customer service skills and a professional demeanor.
• Excellent typing and data entry abilities.

Responsibilities

• Receive orders, fill out contract forms, establish charges for service requested, and assist in information changes such as address and contact information.
• Answer phones and field calls as needed.
• Assist in handling complaints concerning billing or service rendered.
• Perform clerical and administrative support duties for a sales department.
• Prepare and distribute various sales reports.
• Assist Customer Service and handle inquiries about products or services.
• Bi-lingual in English and Spanish and be able to communicate in both languages both verbally and in writing effectively.
• Strong typing and data entry skills.
• Excellent knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills, time management, and reliability.
• Extremely dependable, punctual, and personally accountable.
• Friendly personality and willingness to take on additional tasks as needed.

Skills

Bilingual English/Spanish

Customer service

Typing/Data entry

Microsoft Office

Phone handling

Organizational skills

Tools

Microsoft Office Suite

Job description

NW Portland company an immediate opening for a full-time Counter Sales Associate with exceptional customer service skills, a high level of professionalism and an energetic and outgoing personality. Preference will be given to candidates who can demonstrate fluency in English and Spanish.

Pay: $20-$24/hr
Schedule: Monday- Friday, 7:30am - 4:30pm
Duration:Evaluation-to-Hire

Key Core Competencies:

• Receive orders, fill out contract forms, establish charges for service requested, and assist in information changes, such as address and contact information
• Answer phones and field calls as needed
• Assist in handling complaints concerning billing or service rendered
• Perform clerical and administrative support duties for a sales department
• Prepare and distribute various sales reports
• Assist Customer Service and handle inquiries about products or services
• Bi-lingual in English and Spanish and be able to communicate in both languages both verbally and in writing effectively
• Strong typing and data entry skills
• Excellent knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong organizational skills, time management, and reliability
• Extremely dependable, punctual, and personally accountable
• Friendly personality and willingness to take on additional tasks as needed