Bilingual Consumer Lending Sales Specialist

Purpose Financial; Winchester (VA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America is seeking a Consumer Lending Sales Specialist (CLSS) to join our team. This role focuses on delivering exceptional customer service while achieving individual and branch sales goals, requiring attention to detail and a passion for sales and customer acquisition.

The CLSS contributes to branch success by meeting performance metrics, participating in marketing and collection efforts, and ensuring compliance with applicable regulations and company policies.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales or customer service experience required; banking/collections experience is a plus.
• Bi-lingual Spanish is a plus.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Sales

Customer Service

Communication

Cash Handling

Compliance Knowledge

Teamwork

Education

High School Diploma or equivalent

Job description

Advance America is seeking a Consumer Lending Sales Specialist (CLSS) to join our team. This role focuses on delivering exceptional customer service while achieving individual and branch sales goals, requiring attention to detail and a passion for sales and customer acquisition.

The CLSS contributes to branch success by meeting performance metrics, participating in marketing and collection efforts, and ensuring compliance with applicable regulations and company policies.