Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Ashland (KY); On-site; USD 32,000 - 45,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to join our team in Ashland, KY.

This full-time role emphasizes high-quality customer service and achieving branch sales goals while complying with state and federal regulations. The position supports both in-store and online customer acquisition through effective sales tools and community outreach, with potential for part-time consideration.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience. One year in sales, retail, banking, or collections is preferred.
• Strong math skills, ability to count cash, professional verbal communication by phone and in person, and ability to read, write, evaluate complex information.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques.
• Deliver exceptional customer experience while managing a growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and build trust with customers and staff.
• Support branch objectives and maintain compliance with policies and regulations.

Skills

Sales

Customer service

Communication

Cash handling

Education

High School Diploma or equivalent

Some college preferred

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to join our team in Ashland, KY.

This full-time role emphasizes high-quality customer service and achieving branch sales goals while complying with state and federal regulations. The position supports both in-store and online customer acquisition through effective sales tools and community outreach, with potential for part-time consideration.