Bilingual Spanish Consumer Lending Specialist

Advance America, Cash Advance Centers, Inc.; Sanford (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking motivated individuals for roles in customer service, sales, and marketing within our fast-paced branches.

You will drive customer acquisition, educate clients on loan terms, and build lasting relationships while ensuring compliance and accurate cash handling. The position emphasizes delivering excellent customer experiences, supporting branch goals, and contributing to community initiatives.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent.
• One year of experience in sales, retail, banking, or collections preferred.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals
• Build and maintain strong customer relationships throughout loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company values while building trust with customers and staff
• Support branch objectives and performance metrics
• Maintain strict adherence to policies, state and federal regulations
• Ensure accurate cash controls and transaction security
• Maintain precise customer documentation
• Conduct and document collection activities
• Follow Loss Prevention standards
• Foster a positive team environment and support colleagues
• Participate in branch initiatives and teamwork

Skills

Customer service

Sales

Marketing

Communication

Relationship building

Education

High School Diploma

Tools

Cash handling

POS systems

Computer skills

Job description

Advance America, Cash Advance Centers, Inc. is seeking motivated individuals for roles in customer service, sales, and marketing within our fast-paced branches.

You will drive customer acquisition, educate clients on loan terms, and build lasting relationships while ensuring compliance and accurate cash handling. The position emphasizes delivering excellent customer experiences, supporting branch goals, and contributing to community initiatives.