Bilingual Community Health Navigator

Hillsboro Medical Center; Hillsboro (OR); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Equal employment opportunities

Job summary

Hillsboro Medical Center in Hillsboro, OR seeks a Social Determinants of Health Navigator to screen patients for needs and connect them with resources such as food, transportation, and counseling. This role also helps patients navigate the healthcare system by scheduling appointments across departments.

Required: high school diploma, 1 year with underserved populations, English and Spanish fluency. Preferred: THW/PHN/CHW certification; strong customer service and teamwork.

Qualifications

• High School Diploma or GED required.
• 1 year experience with underserved populations in medical/social settings.
• Bilingual in English and Spanish preferred.

Responsibilities

• Screen patients for social determinants of health and identify needs.
• Collaborate with care teams to meet patient/family goals.
• Assist patients in problem solving issues related to healthcare delivery, financial or social barriers.
• Assist patients in gaining access to community services.
• Develop and deliver culturally congruent health education materials.
• Complete progress notes and messages in EHR to capture care plans and billing.
• Increase engagement by coordinating education, scheduling and transportation needs.
• Develop and maintain relationships with community partners for referrals.
• Participate in quality improvement projects and data gathering.

Skills

Bilingual English/Spanish

Customer service

Problem solving

Teamwork

Education

High School Diploma / GED

Job description

Hillsboro Medical Center in Hillsboro, OR seeks a Social Determinants of Health Navigator to screen patients for needs and connect them with resources such as food, transportation, and counseling. This role also helps patients navigate the healthcare system by scheduling appointments across departments.

Required: high school diploma, 1 year with underserved populations, English and Spanish fluency. Preferred: THW/PHN/CHW certification; strong customer service and teamwork.