Remote Health Navigator - Bilingual Care Coordinator

Astrana Health; Monterey Park (CA); Hybrid; USD 30,307 - 34,440; Part time

Job summary

A healthcare organization is seeking a Quality Health Navigator to enhance member engagement and adherence to quality programs. This hybrid role involves outreach, appointment scheduling, and managing patient data while requiring fluency in Mandarin, Cantonese, or Spanish. A high school diploma is necessary, with preference for an associate's degree. The position offers a pay range of $22 - $25 per hour and involves occasional onsite requirements in California.

Qualifications

• Must reside in California to fulfill occasional onsite requirements.
• At least one year of healthcare related experience.
• Ability to work independently with limited supervision.

Responsibilities

• Conduct outreach to members with specified clinical gaps.
• Schedule appointments for patients.
• Manage work through multiple portals for patient data.

Skills

Fluent in Mandarin

Fluent in Cantonese

Fluent in Spanish

Excellent organizational skills

Strong attention to detail

Effective interpersonal communication

Excellent customer service skills

Education

High school diploma or GED

Associate's degree or higher

Tools

Microsoft Office

Job description

A healthcare organization is seeking a Quality Health Navigator to enhance member engagement and adherence to quality programs. This hybrid role involves outreach, appointment scheduling, and managing patient data while requiring fluency in Mandarin, Cantonese, or Spanish. A high school diploma is necessary, with preference for an associate's degree. The position offers a pay range of $22 - $25 per hour and involves occasional onsite requirements in California.