Bilingual Communications Specialist (Spanish/English)

Automatic Data Processing, Inc.; Arlington (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

Automatic Data Processing, Inc. in Arlington, VA is seeking a Communications Specialist (Spanish & English) to support cross‑department communications, interpreting between Spanish-speaking clients and English-speaking staff, ensuring that information is exchanged accurately and effectively.

The ideal candidate will handle calls and real-time support with professionalism and cultural sensitivity, contributing to an inclusive environment where diverse groups connect and collaborate effectively.

Qualifications

• Bilingual Spanish and English with translation/interpretation ability.
• Experience with government-regulated processes preferred.
• ILR Level 2 or equivalent testing may be required.

Responsibilities

• Handle client communications, respond to inquiries, and assist in resolving issues.
• Provide interpretation and translation to ensure staff understand client needs and concerns.
• Review documents for accuracy, proper terminology, and compliance with directives.
• Collaborate with cross-functional teams to deliver comprehensive client support.
• Translate and transcribe information accurately and in a timely manner.
• Escalate complex issues to the appropriate department when needed.
• Maintain confidentiality of sensitive information while upholding ethics.
• Stay informed on program requirements, directives, and objectives to ensure service quality.
• Work collaboratively within a team environment and adapt quickly to changing priorities.

Skills

Spanish-English fluency

Translation & interpretation

English writing/editing

Client communications

Confidentiality ethics

Cross-functional collaboration

Job description

Automatic Data Processing, Inc. in Arlington, VA is seeking a Communications Specialist (Spanish & English) to support cross‑department communications, interpreting between Spanish-speaking clients and English-speaking staff, ensuring that information is exchanged accurately and effectively.

The ideal candidate will handle calls and real-time support with professionalism and cultural sensitivity, contributing to an inclusive environment where diverse groups connect and collaborate effectively.