Bilingual Intake Specialist - Spanish/English Support

ADP, Inc.; Houston (TX); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Full benefits package

Competitive pay

Job summary

ADP, Inc. in Houston, TX is seeking a Bilingual Intake Officer to support clients by conducting initial assessments, gathering information, and guiding them through available resources.

This full-time role requires speaking English and Spanish and delivering accurate documentation. You will collaborate with teams to ensure smooth client transitions, maintain confidentiality, and contribute to overall client satisfaction in a fast-paced environment; the job offers full benefits and competitive

Qualifications

• Fluency in English and Spanish.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Clerical skills.

Responsibilities

• Conduct initial intake interviews with clients to assess their needs and eligibility for services.
• Gather and document relevant information from clients, ensuring accuracy and confidentiality in all records.
• Provide clients with information about available resources and services, guiding them through the intake process.
• Collaborate with other team members and departments to ensure a seamless transition for clients.
• Maintain up-to-date knowledge of resources and services to effectively assist clients.

Skills

Bilingual English/Spanish

Interpersonal communication

Clerical skills

Education

High school diploma or equivalent

Associate's degree or higher

Tools

CRM software

Multiline phone system

Job description

ADP, Inc. in Houston, TX is seeking a Bilingual Intake Officer to support clients by conducting initial assessments, gathering information, and guiding them through available resources.

This full-time role requires speaking English and Spanish and delivering accurate documentation. You will collaborate with teams to ensure smooth client transitions, maintain confidentiality, and contribute to overall client satisfaction in a fast-paced environment; the job offers full benefits and competitive