Bilingual Communications Specialist (Spanish/English)

Atlas Management Services; Arlington (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

Atlas Management Services in Arlington, VA seeks a Communications Specialist (Spanish & English) to bridge language gaps between Spanish-speaking individuals and English-speaking staff, ensuring accurate and effective information exchange.

The role involves handling calls and real-time support, translating, transcribing, and collaborating across teams while upholding confidentiality and cultural sensitivity.

Qualifications

• Fluency in Spanish and English, both spoken and written.
• Strong English writing and editing with detail and professionalism.
• Ability to interpret slang and coded language while preserving meaning.
• Experience with translation of complex technical content and informal communications.

Responsibilities

• Handle client communications, respond to inquiries, and assist in resolving issues.
• Serve as the first point of contact for the client services/communications department.
• Provide interpretation support to help staff understand client needs and concerns.
• Review documents to ensure accuracy, proper terminology, and compliance with program directives.
• Collaborate with cross-functional teams to deliver comprehensive client support.
• Translate and transcribe information accurately and in a timely manner.
• Escalate complex issues to the appropriate department when needed.
• Maintain confidentiality of sensitive information while upholding ethical standards.
• Stay informed on program requirements, directives, and objectives to ensure service quality.
• Work collaboratively within a team environment, adapting quickly to changing needs and priorities.

Skills

Bilingual Spanish-English

Strong writing

Interpretation

Translation

Editing

Communication skills

Cultural sensitivity

Confidentiality

Job description

Atlas Management Services in Arlington, VA seeks a Communications Specialist (Spanish & English) to bridge language gaps between Spanish-speaking individuals and English-speaking staff, ensuring accurate and effective information exchange.

The role involves handling calls and real-time support, translating, transcribing, and collaborating across teams while upholding confidentiality and cultural sensitivity.