Bilingual Clinical Team Assistant — Care & Scheduling

Alliance Medical Center, Inc; Healdsburg (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Alliance Medical Center, Inc is seeking a full-time Bilingual Clinical Team Assistant to join a reputable community healthcare clinic. The CTA will support nursing and care teams with non-clinical patient care coordination, documentation, communication, and workflow processes, reporting to the Lead Nurse.

The role involves coordinating referrals, authorizations, patient outreach, and EHR documentation, with emphasis on bilingual communication and team collaboration in a fast-paced setting.

Qualifications

• Bilingual in written and oral English and Spanish required.
• At least one year of healthcare or clinic experience preferred.
• Completion of medical office program or relevant training.
• Current CPR certification is required.
• Knowledge of medical office systems and terminology, including EHRs.
• Strong organizational and communication skills.
• Ability to work effectively as part of a care team in a fast-paced environment.

Responsibilities

• Assist with coordination and documentation of patient services including referrals and prior authorizations.
• Manage refill requests and coordinate with pharmacy and provider information.
• Support care gap reporting and panel management.
• Communicate with patients for scheduling and follow-up as per protocols.
• Support scanning, faxing, and uploading of records into the EHR.
• Assist with DME, IHSS coordination, and radiology prior authorizations as needed.
• Participate in CQI initiatives and clinic meetings.

Skills

Bilingual (English/Spanish)

Organizational skills

Communication skills

Microsoft Office

Education

High school diploma or GED

Associate degree or higher preferred

Tools

Electronic Health Records

Job description

Alliance Medical Center, Inc is seeking a full-time Bilingual Clinical Team Assistant to join a reputable community healthcare clinic. The CTA will support nursing and care teams with non-clinical patient care coordination, documentation, communication, and workflow processes, reporting to the Lead Nurse.

The role involves coordinating referrals, authorizations, patient outreach, and EHR documentation, with emphasis on bilingual communication and team collaboration in a fast-paced setting.