Bilingual Clinical Operations Assistant

Alliance Medical Center; Healdsburg (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Alliance Medical Center seeks a Full-Time Bilingual Clinical Team Assistant to join a community healthcare clinic. The CTA supports nursing and care teams with non-clinical patient care coordination, documentation, and communications within the electronic health record.

The role emphasizes referrals, authorizations, follow‑ups, and case management under the Lead Nurse. Onsite work, strong organizational and bilingual English/Spanish skills are essential.

Qualifications

• Bilingual in English and Spanish required.
• Completion of medical assistant program with certification required.
• Current CPR certification required.
• Knowledge of medical office systems and terminology, including electronic health records.

Responsibilities

• Coordinate and document patient services including referrals and prior authorizations.
• Manage refill requests and update pharmacy/provider information.
• Assist with care gap reporting and panel management activities.
• Communicate with patients for scheduling and follow-up on results.
• Support scanning, faxing, and uploading of medical records into the EHR.
• Coordinate case management tasks with the Lead Nurse and DME coordination.
• Support panel reassignment and provider transition communications.
• Monitor workflows and ensure timely completion of tasks.
• Participate in CQI initiatives and maintain HIPAA compliance.

Skills

Bilingual English/Spanish

Organizational skills

Communication skills

Team collaboration

Education

High school diploma/GED

Associate degree preferred

Tools

Microsoft Office

Job description

Alliance Medical Center seeks a Full-Time Bilingual Clinical Team Assistant to join a community healthcare clinic. The CTA supports nursing and care teams with non-clinical patient care coordination, documentation, and communications within the electronic health record.

The role emphasizes referrals, authorizations, follow‑ups, and case management under the Lead Nurse. Onsite work, strong organizational and bilingual English/Spanish skills are essential.