Bilingual Clinical Team Assistant

Santa Rosa Community Health; Santa Rosa (CA); On-site; USD 41,000 - 49,000; Part time

Job summary

Santa Rosa Community Health in Santa Rosa, CA, is seeking a Clinical Team Assistant (CTA) to support nurses and clinic coordinators in non-clinical patient care functions at Lombardi Campus.

Under Clinic Coordinator supervision, you will review refill requests, assist with documentation, and help with case management, prior authorizations, and billing-related patient information. Bilingual Spanish and English is required; CPR and medical assistant certification preferred.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Graduated from a medical assistant program with appropriate certification.
• Current CPR certification is required.
• Phlebotomy training preferred.

Responsibilities

• Reviews refill requests for Clinic Nurse, updates pharmacy information as needed, determines correct prescribing provider and sends request to providers.
• Performs clinical quality support functions: follows up on outstanding mammograms and enters mammograms into Cancer Detection Program (CDP) web based tracking tool; runs monthly report on health maintenance indicators (overdue PAPs, immunizations, mammograms).
• Assists Nurse with scanning, faxing, and other activities to ensure that patient documents are processed promptly.
• Assists Nurse with case management activities such as patient follow up to specialty appointments and ordering of durable medical equipment.
• Completes Prior Authorization and Treatment Authorization Requests; maintains patient demographic and insurance information for billing.

Skills

Bilingual Spanish and English

Strong communication skills

Strong organizational skills

Teamwork / teamwork oriented

Ability to work flexible hours

Education

High school diploma or GED

Medical assistant program with appropriate certification

Current CPR certification

Phlebotomy training preferred

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Santa Rosa Community Health in Santa Rosa, CA, is seeking a Clinical Team Assistant (CTA) to support nurses and clinic coordinators in non-clinical patient care functions at Lombardi Campus.

Under Clinic Coordinator supervision, you will review refill requests, assist with documentation, and help with case management, prior authorizations, and billing-related patient information. Bilingual Spanish and English is required; CPR and medical assistant certification preferred.