Bilingual Clinic Front Desk & Patient Concierge

Paylocity; Northern (KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Paylocity seeks a bilingual receptionist to perform a range of office support tasks in a clinic setting, including answering phones, greeting visitors, data entry, and filing. The role requires English/Spanish bilingual skills and a friendly, customer-focused approach.

The position offers hourly pay of $16.50–$18.25 DOE and potential quarterly bonuses up to $520. Prior clinic experience is preferred, with a high school diploma or GED required.

Qualifications

• High school diploma or GED required. Familiarity with Microsoft programs. 6 months experience in a medical/behavioral health clinic preferred.
• Bilingual English/Spanish required.

Responsibilities

• Answers telephones, routes calls, takes messages, and provides general information; greet and direct visitors and patients; answer routine inquiries.
• Processes incoming mail; distributes correspondence and other material to clinic staff.
• Performs routine clerical tasks; may draft basic correspondence, enter data, and print letters, labels, reports, etc.
• Copies or duplicates materials as requested; may transmit faxes for staff.
• Establishes and maintains files, records and documents.
• May run routine errands for the clinic.
• Prepare patient charts for appointments and maintain filing system.
• Files and retrieves medical records.
• Record data on No-Shows, Reschedules and Cancellations; notify provider.

Skills

Follow procedures

Printing & correspondence

Office equipment

Receptionist

Calendar management

Records maintenance

Word processing / data entry

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Paylocity seeks a bilingual receptionist to perform a range of office support tasks in a clinic setting, including answering phones, greeting visitors, data entry, and filing. The role requires English/Spanish bilingual skills and a friendly, customer-focused approach.

The position offers hourly pay of $16.50–$18.25 DOE and potential quarterly bonuses up to $520. Prior clinic experience is preferred, with a high school diploma or GED required.