Bilingual Clinic Eligibility Specialist

South Texas, Inc.; San Antonio (TX); On-site; USD 45,000 - 56,000; Full time

Job summary

South Texas, Inc. seeks a Clinic Eligibility Coordinator (DHWC) in San Antonio to screen patient eligibility, verify insurance, and connect clients with community health resources. You will document in EHRs and support front-line clinic operations.

The role emphasizes bilingual communication, data accuracy, and compassionate service, with daily collaboration across clinical teams in a medical setting.

Qualifications

• Education: High school diploma or GED.
• Experience: 1+ year in program eligibility screening.
• Other Required Skills/Knowledge: Bilingual English/Spanish; EHR experience; MS Office proficiency.

Responsibilities

• Patient Clinic Eligibility Screening: conduct interviews to evaluate eligibility for MHM programs and other services.
• Customer Service & Communication: resolve inquiries and complaints using AIDET principles.
• Data Management & Documentation: update EHR with patient information per HIPAA standards.
• Community Resource Navigation: refer unqualified clients to external services.
• Insurance & Financial Verification: verify insurance and assist with Financial Assistance program applications.
• Administrative Duties: answer calls, schedule/update appointments, maintain office cleanliness.

Skills

Bilingual (English/Spanish)

EHR experience

MS Office

Education

High school diploma or GED

Tools

Electronic Health Records (EHR) systems

Microsoft Word

Excel

Outlook

MS Teams

Smartsheet

S-Fax

Job description

South Texas, Inc. seeks a Clinic Eligibility Coordinator (DHWC) in San Antonio to screen patient eligibility, verify insurance, and connect clients with community health resources. You will document in EHRs and support front-line clinic operations.

The role emphasizes bilingual communication, data accuracy, and compassionate service, with daily collaboration across clinical teams in a medical setting.