Bilingual Patient Access & Eligibility Specialist

Methodist Healthcare Ministries Of S. Tx; San Antonio (TX); On-site; USD 22,000 - 27,000; Full time

Job summary

Methodist Healthcare Ministries Of S. Tx in San Antonio, TX seeks a Clinic Eligibility Coordinator (DHWC) to welcome patients, assess eligibility for MHM programs, and connect clients to community resources.

This full-time, non-exempt role spans medical, dental, and behavioral health program eligibility with emphasis on accurate EHR documentation. The candidate will verify insurance, assist with financial assistance applications, and support clinic operations while communicating in English and

Qualifications

• High school diploma or GED is required.
• At least 1 year of experience in program eligibility screening.
• Bilingual in English and Spanish; EHR experience; basic MS Office proficiency.

Responsibilities

• Screen clinic eligibility via in-person and phone interviews for MHM programs and services.
• Provide customer service and resolve inquiries using AIDET principles.
• Enter and manage patient data in EHR; maintain forms and records per HIPAA.
• Refer unqualified clients to external services and share resources with patients and team.
• Verify insurance information and assist with Financial Assistance Program applications.
• Handle administrative duties including answering calls and scheduling appointments.

Skills

Bilingual in English and Spanish

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Electronic Health Records (EHR)

Microsoft Word

Excel

Outlook

MS Teams

Smartsheet

S-Fax

Job description

Methodist Healthcare Ministries Of S. Tx in San Antonio, TX seeks a Clinic Eligibility Coordinator (DHWC) to welcome patients, assess eligibility for MHM programs, and connect clients to community resources.

This full-time, non-exempt role spans medical, dental, and behavioral health program eligibility with emphasis on accurate EHR documentation. The candidate will verify insurance, assist with financial assistance applications, and support clinic operations while communicating in English and