Bilingual Clinic Administrative Coordinator

Rvcc Inc; Holyoke (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Professional development

Competitive benefits

Multidisciplinary team

Generous time off

Employee discounts

Health insurance

Vision insurance

Dental insurance

Pet insurance

Job summary

River Valley Counseling Center, Inc. in Holyoke, MA is actively seeking a Clinic Support Staff to join our outpatient clinic team. This full-time role focuses on front-office operations, scheduling, and coordination to keep the clinic running smoothly.

Responsibilities include managing client records, verifying insurance, answering calls, and maintaining professional front desk conduct. Bilingual English/Spanish required, with flexibility for evenings and Saturdays as needed.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of administrative or office experience in a healthcare setting.
• Bilingual proficiency in English and Spanish required.

Responsibilities

• Provide secretarial and clerical support to ensure the efficient and effective operation of the assigned site location.
• Coordinate and schedule appointments, meetings, and other activities for professional staff as requested.
• Organize, maintain, and accurately manage client and administrative files and records, ensuring timely retrieval when needed.
• Answer incoming telephone calls promptly, professionally, and courteously, taking and relaying messages accurately and efficiently.
• Maintain a high level of professionalism and customer service when interacting with clients, families, staff, and community partners.
• Demonstrate flexibility and reliability to work evening hours and provide Saturday coverage on a rotating schedule as needed.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

2+ years healthcare admin experience

Job description

River Valley Counseling Center, Inc. in Holyoke, MA is actively seeking a Clinic Support Staff to join our outpatient clinic team. This full-time role focuses on front-office operations, scheduling, and coordination to keep the clinic running smoothly.

Responsibilities include managing client records, verifying insurance, answering calls, and maintaining professional front desk conduct. Bilingual English/Spanish required, with flexibility for evenings and Saturdays as needed.