Evening & Weekend Clinic Admin Specialist

Rvcc Inc; Northampton (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

River Valley Counseling Center, Inc. is hiring a Clinic Support Staff at our Northampton Outpatient Clinic.

This role provides essential front-office support, manages client records, schedules appointments, and handles calls with professionalism. The position requires at least a high school diploma and two years of healthcare administrative experience; bilingual English/Spanish candidates are encouraged to apply.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of administrative or office experience in a healthcare setting.
• Candidates who are bilingual (English/Spanish) are strongly encouraged to apply.

Responsibilities

• Provide secretarial and clerical support to ensure the efficient and effective operation of the assigned site location.
• Coordinate and schedule appointments, meetings, and other activities for professional staff as requested.
• Organize, maintain, and accurately manage client and administrative files and records, ensuring timely retrieval when needed.
• Answer incoming telephone calls promptly, professionally, and courteously, taking and relaying messages accurately and efficiently.
• Maintain a high level of professionalism and customer service when interacting with clients, families, staff, and community partners.
• Demonstrate flexibility and reliability to work evening hours and provide Saturday coverage on a rotating schedule as needed.

Skills

Bilingual (English/Spanish)

Education

High School Diploma or equivalent

Job description

River Valley Counseling Center, Inc. is hiring a Clinic Support Staff at our Northampton Outpatient Clinic.

This role provides essential front-office support, manages client records, schedules appointments, and handles calls with professionalism. The position requires at least a high school diploma and two years of healthcare administrative experience; bilingual English/Spanish candidates are encouraged to apply.