Bilingual Client Success Associate - New Onboarding (Remote)

Gartner; Town of Texas (WI); Remote; USD 53,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

Paid time off

Charity match program

401K matching

Parental Leave

Employee Assistance Program (EAP)

Stock purchase program

Job summary

Gartner seeks a Client Success Associate for New Client Engagement, focusing on onboarding and pre-sale demonstrations. You will articulate Gartner value, surface client priorities, and drive engagement of Gartner resources with Portuguese and English fluency.

Join Gartner's fast-paced NCE team to deliver customized onboarding experiences, showcase the gartner.com platform, and ensure ongoing client success through strategic engagement and cross-functional collaboration.

Qualifications

• Bachelor's degree preferred.
• English and Portuguese language proficiency.
• 6+ months relevant professional/internship experience.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Well defined time management and organizational skills.

Responsibilities

• Lead prospect and/or client calls to understand priorities and communicate Gartner value to decision makers.
• Collaborate with Sales to demonstrate Gartner products/resources to prospects or clients.
• Research prospective and existing companies, executives, trends to tailor Gartner resources for impact.

Skills

Portuguese language

English language

Client communication

Relationship building

Team collaboration

Time management

Prioritization

Critical thinking

Influencing skills

Education

Bachelor's degree preferred

Tools

Gartner resources platform

gartner.com platform

Job description

Gartner seeks a Client Success Associate for New Client Engagement, focusing on onboarding and pre-sale demonstrations. You will articulate Gartner value, surface client priorities, and drive engagement of Gartner resources with Portuguese and English fluency.

Join Gartner's fast-paced NCE team to deliver customized onboarding experiences, showcase the gartner.com platform, and ensure ongoing client success through strategic engagement and cross-functional collaboration.