Bilingual Client Services Representative

ProRecruiters; Tulsa (OK); On-site; USD 23,000 - 30,000; Full time

Job summary

ProRecruiters is seeking a Bilingual Client Services Representative to join a growing and dynamic team in Tulsa, OK. The role involves checking clients in for appointments, greeting visitors at the front desk, and delivering professional customer service to clients and guests.

The position requires bilingual English/Spanish skills, basic computer proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment.

Qualifications

• 1 year of experience in a fast-paced front office setting.
• High school diploma or equivalent required.

Responsibilities

• Check clients in for appointments.
• Provide professional and friendly customer service to clients and visitors at the front desk.
• Answer incoming calls and greet visitors; screen and route calls.
• Route incoming supplies and donations.
• Schedule counseling appointments for clinical staff and interns.
• Maintain client wait list, referrals, documentation, and assist with other file maintenance.
• Input, update, and maintain files and computer records.
• Research client/case information on the OSCN website.
• Maintain a sign‑up sheet for childcare services.
• Perform mail routing functions.
• Assist with other clerical support and duties as assigned.

Skills

Bilingual English/Spanish

Front office experience

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Position: Bilingual Client Services Representative

Location: Tulsa, OK

Pay: $19.50/hour

Experience: 1 year of experience working in a fast-paced front office setting required; working in a nonprofit preferred, or any equivalent combination of experience, lived experience, and/or special skills.

Education: High school degree or equivalent required, or any equivalent combination of education and/or experience.

Type: Full-time; Contract

Schedule: Monday - Friday, 8:30am to 5:00pm (ability to work evenings as needed)

ProRecruiters is seeking a Bilingual Client Services Representative to join a growing and dynamic team!

Job Description

• Check clients in for appointments.
• Provide professional and friendly customer service to clients and visitors at the front desk.
• Answer incoming calls and greet visitors; screen and route calls.
• Route incoming supplies and donations.
• Schedule counseling appointments for clinical staff and interns.
• Maintain client wait list, referrals, documentation, and assist with other file maintenance.
• Input, update, and maintain files and computer records.
• Research client/case information on the OSCN website.
• Maintain a sign‑up sheet for childcare services.
• Perform mail routing functions.
• Assist with other clerical support and duties as assigned.

Position Requirements

• Bilingual in English and Spanish.
• Knowledge of or experience working with social justice issues is preferred.
• Basic computer skills, including Microsoft Office Suite, required.
• Current CPR and First Aid certification preferred.
• Database experience preferred.
• Excellent attention to detail and organizational skills.
• Ability to prioritize work and tasks and adapt to produce and meet deadlines in a fast-paced, multi-tasking, and changing environment

ProRecruiters is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and ... #PRPRO #PRPRO