Front Office Coordinator - Bilingual Spanish

All Care Therapies; San Diego (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, and vision

401(k)

Paid time off

Referral bonus program

Pathway for career advancement

Job summary

All Care Therapies in San Diego is seeking a Front Office Coordinator to provide essential clerical support and assist with office operations. Responsibilities include scheduling appointments, handling communications, and verifying patient information.

The ideal candidate must be bilingual in Spanish and English and possess strong customer service skills. This position offers a competitive pay range of $19 - $22/hr along with comprehensive benefits for full-time employees.

Qualifications

• Must be bilingual (Spanish/English)
• Excellent customer service skills
• Strong verbal and written communication skills
• Detail-oriented with thorough follow-up skills
• Knowledgeable with Microsoft Office applications
• Must be available full-time (Monday-Friday 8:00AM-5:00PM)

Responsibilities

• Receive and answer emails, telephone calls, and mail.
• Schedule appointments for patients and clinicians.
• Guide staff and patients through admissions.
• Check and verify information on patient medical records.
• Coordinate admissions and discharge of patients.
• Consult with clinicians about patients' medical records.
• Ensure forms and documents are correctly filled in.
• Handle complaints and queries professionally.

Skills

Bilingual (Spanish/English)

Excellent customer service skills

Strong verbal and written communication skills

Detail-oriented with follow-up skills

Proficient in Microsoft Word, Excel, Outlook

Job description

Job Description

We are seeking a Front Office Coordinator to join our dynamic outpatient team! This role will provide general office support with various clerical activities and related tasks, including but not limited to:

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

• Competitive compensation that recognizes your expertise
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities
• Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

Join us and build a rewarding career in an environment that invests in your success.

We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below.

The pay range for this position is: $19 - $22/hr

Qualifications

• ****MUST BE BILINGUAL (Spanish/English) ****
• Excellent customer services skills
• Strong verbal and written communications skills
• Must be detail-orientated and have thorough follow‑up skills
• Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
• Must be available FULL-TIME * Monday-Friday 8:00AM-5:00PM
• Office location: 8929 Aero Dr, Suite E, San Diego, CA 92123

Additional Information

All your information will be kept confidential according to EEO guidelines.

All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.