Medical Front Desk Specialist

Trinity Employment Specialists; Tulsa (OK); On-site; USD 25,000 - 30,000; Part time

Job summary

Trinity Employment Specialists in Tulsa, OK is seeking a Medical Front Desk Specialist for a Mental Health Clinic. This temporary, in-person role provides front desk and telephone support, client engagement, and administrative assistance in a fast-paced behavioral health setting.

You will manage multi-line calls, check-in/out, greet clients, and handle data entry with HIPAA compliance while delivering professional customer service.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year healthcare or medical office experience (within last 3 years).
• Experience with direct patient interaction required.
• Ability to type at least 30 WPM.
• Strong computer and data entry skills.
• Experience with multi-line phone systems.
• Ability to maintain confidentiality (HIPAA compliant environments).
• Professional communication and customer service skills.

Responsibilities

• Manage multi-line phone system and direct calls appropriately.
• Perform front desk operations including check-in and check-out.
• Greet and assist clients, families, and visitors professionally.
• Support client intake and general administrative tasks.
• Maintain accurate records and data entry in systems.
• Provide excellent customer service in high-stress situations.
• Assist with scheduling and coordination of services.
• Maintain confidentiality of all patient and agency information.
• Support communication between staff, clients, and providers.

Skills

Patient interaction

Data entry

Typing 30 WPM

Phone system use

HIPAA compliance

Customer service

Communication skills

Organizational skills

Multi-line phones

Computer proficiency

Education

High School Diploma

Tools

Multi-line phones

Computer proficiency

Job description

Medical Front Desk Specialist – Mental Health Clinic | Oklahoma

• Pay: Competitive – $18/hour
• Schedule: Temporary assignment through October| Day Shift | Clinic Hours
• Job Type: In-Person | Front Office | Healthcare Support

Must-Have Requirements

• High School Diploma or equivalent required
• Minimum 1 year healthcare or medical office experience (within last 3 years)
• Experience with direct patient interaction required
• Ability to type at least 30 WPM
• Strong computer and data entry skills
• Experience with multi-line phone systems
• Ability to maintain confidentiality (HIPAA compliant environments)
• Professional communication and customer service skills

Position Summary

We are seeking a personable and professional Front Desk Specialist to support a leading community mental health organization. This role provides front office and telephone support, client engagement, and administrative assistance in a fast-paced behavioral health environment serving individuals and families in need of mental health and addiction services.

Essential Duties & Responsibilities

• Manage multi-line phone system and direct calls appropriately
• Perform front desk operations including check-in and check-out
• Greet and assist clients, families, and visitors professionally
• Support client intake and general administrative tasks
• Maintain accurate records and data entry in systems
• Provide excellent customer service in high-stress situations
• Assist with scheduling and coordination of services
• Maintain confidentiality of all patient and agency information
• Support communication between staff, clients, and providers

Additional Qualifications

• Experience working with behavioral health or high-need populations preferred
• Ability to work with agitated, mentally ill, or substance-using individuals
• Strong listening and communication skills
• Ability to remain calm and professional under pressure
• Strong organizational skills and attention to detail
• Ability to build positive working relationships with staff and clients

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER