Client Services Specialist — Hybrid Work

NORTH BAY REGIONAL CENTER; Santa Rosa (CA); Hybrid; USD 48,000 - 53,000; Full time

Benefits offered by this job

CalPERS Retirement Plan

Medical Insurance Plans with employer支

Dental Insurance with employee cover

Vision Insurance

Flexible Spending Accounts

Life Insurance (Employer Paid)

Paid Vacation & Sick Leave

Employee Referral Reward Program

Agency Holidays

Language Differential benefits

Job summary

North Bay Regional Center in California is seeking a Client Services Assistant to provide comprehensive administrative support across multiple departments. Responsibilities include scheduling, data entry, and record-keeping, while maintaining confidentiality and delivering courteous service to clients and families.

The role requires high school completion with clerical experience (or business school credentials), strong typing (50 WPM), and excellent organizational and communication skills.

Qualifications

• Equivalent to graduation from high school and three years of responsible general clerical or office administrative experience.
• Or graduation from business school and two years’ experience.
• Must type at a minimum rate of 50 net words per minute.
• Fluency in a language other than English may be required.
• Ability to provide personal automobile transportation or access to reliable transportation.

Responsibilities

• Provides administrative support to Case Management, Clinical, Diversity & Equity, Early Intervention, Resource Development, Emergency Management & Facilities, IT and Self-Determination staff.
• Maintains tracking systems and completes forms and documentation.
• Schedules appointments and meetings; enters data into databases.
• Assists clients, families and service providers by telephone or in person and supports other staff as needed.

Skills

Typing 50 WPM

Data entry

Office administration

Communication skills

Bilingual Spanish/English (preferred)

Education

High school diploma or equivalent

Business school diploma

Tools

Microsoft Word

Job description

North Bay Regional Center in California is seeking a Client Services Assistant to provide comprehensive administrative support across multiple departments. Responsibilities include scheduling, data entry, and record-keeping, while maintaining confidentiality and delivering courteous service to clients and families.

The role requires high school completion with clerical experience (or business school credentials), strong typing (50 WPM), and excellent organizational and communication skills.