Bilingual Client Service & Teller – Community Banking

National Bank Of Arizona; Phoenix, Northern (AZ, KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Adoption Assistance

HSA

FSA

Dependent Care

Paid Training

PTO

Federal Holidays

401(k) match

Profit Sharing

Mental Health Benefits

Tuition Reimbursement

Employee Ambassador

Job summary

National Bank of Arizona in Deer Valley is seeking a seasoned Client Service Associate (Teller) to join our team. You will process debit and credit transactions, open accounts, and assist clients with a variety of banking services while maintaining accuracy and compliance.

The role emphasizes helping customers reach their financial goals, cross-selling bank products, and delivering friendly, bilingual service where English and Spanish are preferred. Open until filled.

Qualifications

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Responsibilities

• Process debit and credit transactions in compliance with policies and procedures, maintaining a balancing record.
• Identify and address clients' needs by providing services such as opening new accounts, issuing checks, performing account maintenance, ATM card activation, transfers, checks orders, and loan payments.
• Resolve clients’ problems directly or by referral to appropriate resources.
• Identify and maximize cross-sell opportunities through client needs assessment.
• Other duties as assigned.

Skills

Customer service

Balancing

Mathematical aptitude

Cross-selling

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

National Bank of Arizona in Deer Valley is seeking a seasoned Client Service Associate (Teller) to join our team. You will process debit and credit transactions, open accounts, and assist clients with a variety of banking services while maintaining accuracy and compliance.

The role emphasizes helping customers reach their financial goals, cross-selling bank products, and delivering friendly, bilingual service where English and Spanish are preferred. Open until filled.