Bilingual Client Facilitator - Temp (Beaverton)

Mfspdx; Beaverton, Northern (OR, KY); Hybrid; USD 27.000 - 38.000; Teilzeit

Zusammenfassung

Metropolitan Family Service Beaverton office is seeking a temporary Bilingual Client Facilitator to support tax site operations. The role requires Spanish-English interpretation and exceptional client service. Hours are 16–30 per week, with 8:30 am–5:00 pm, Wednesday through Sunday, at 8285 SW Nimbus Ave, Beaverton, OR 97008.

The position emphasizes equitable access, intake support, and coordination with volunteer tax preparers while maintaining confidentiality and professionalism.

Qualifikationen

• Bilingual in reading, writing and speaking English and Spanish is required.
• Excellent customer service experience with diverse populations.
• Ability to maintain confidentiality and professionalism.
• Strong interpersonal and interpretation skills for client interactions.

Aufgaben

• Provide a welcoming environment for clients at the tax site.
• Screen intake, determine eligibility, and schedule appointments.
• Offer clear Spanish-English interpretation during client interactions.
• Support volunteer tax preparers with bilingual communication.
• Respond to general inquiries and refer clients to resources.

Kenntnisse

Bilingual English/Spanish

Customer service

De-escalation

Interpersonal communication

Data entry

Google Suite

Ausbildung

High School diploma or GED

Tools

Google Suite

Scheduling software

Jobbeschreibung

Metropolitan Family Service Beaverton office is seeking a temporary Bilingual Client Facilitator to support tax site operations. The role requires Spanish-English interpretation and exceptional client service. Hours are 16–30 per week, with 8:30 am–5:00 pm, Wednesday through Sunday, at 8285 SW Nimbus Ave, Beaverton, OR 97008.

The position emphasizes equitable access, intake support, and coordination with volunteer tax preparers while maintaining confidentiality and professionalism.