Bilingual Client Advocate: Trauma-Informed Support

Genesis-Women; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Genesis Women's Shelter & Support in Dallas, TX is seeking a Bilingual Client Advocate to provide trauma-informed advocacy and case management for victims of domestic violence in a non-residential setting.

You will offer crisis intervention, develop individualized safety plans, refer clients to community resources, and accompany them to court and appointments while maintaining thorough documentation.

Qualifications

• Bachelor’s degree preferred or comparable experience.
• Bilingual English/Spanish required.
• Experience in crisis intervention, casework, counseling, advocacy and coordination of services.

Responsibilities

• Assist in identifying client needs and provide referrals.
• Perform crisis intervention and help develop safety plans.
• Establish referral relationships with social service agencies and participate in coalition meetings.
• Complete client intakes and set short/long term goals.
• Maintain accurate records and case notes per agency guidelines.
• Advocate for clients in obtaining community resources and coordinate services, including court accompaniment.

Skills

Bilingual English/Spanish

Crisis intervention

Case management

Advocacy

Effective communication

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Outlook

Cloud storage

File management software

Job description

Genesis Women's Shelter & Support in Dallas, TX is seeking a Bilingual Client Advocate to provide trauma-informed advocacy and case management for victims of domestic violence in a non-residential setting.

You will offer crisis intervention, develop individualized safety plans, refer clients to community resources, and accompany them to court and appointments while maintaining thorough documentation.