Bilingual Case Advocate: Survivor Support & Navigation

YWC; Terre Town (IN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical insurance stipend

Job summary

YWCA Greater Lafayette is seeking a Bi-lingual Case Advocate to provide advocacy and case management for survivors of domestic violence, dating violence, sexual assault, and stalking.

You will work with Spanish-speaking and non-Spanish-speaking clients, offering crisis intervention, safety planning, referrals, and ongoing support, with a focus on cultural responsiveness and trauma-informed care.

Qualifications

• Native or near-native fluency in Spanish and proficiency in English.
• Bachelor's degree in social work, criminal justice, psychology, human services, or related field, or equivalent experience.
• Ability to work independently, manage crisis situations, maintain professional boundaries, and stay calm in high-stress situations.
• Strong verbal and written communication skills.
• Ability to build trusting relationships with survivors, coworkers, and community partners.
• Basic proficiency with Microsoft Office and ability to learn client data systems.
• Commitment to victim-centered, trauma-informed, culturally responsive services.
• Valid driver's license and reliable transportation; ability to travel within the service area.

Responsibilities

• Provide individualized case management, crisis intervention, safety planning, emotional support, and follow-up services to survivors.
• Conduct client intakes and needs assessments; develop individualized safety and action plans.
• Help survivors navigate legal, civil, medical, and community systems.
• Assist clients with understanding rights and preparing for court hearings and protective orders.
• Provide Spanish-language interpretation and translation for YWCA services.
• Connect clients with shelter, housing, counseling, healthcare, mental health services, employment, education, and childcare.
• Provide referrals and warm hand-offs to YWCA programs and community partners.
• Conduct community outreach, education, and presentations on domestic violence, sexual assault, dating violence, stalking, and victim services.
• Build relationships with organizations serving Hispanic/Latine communities; reduce barriers for immigrant and LEP survivors.
• Maintain accurate, confidential client records and service documentation.
• Collaborate with YWCA residential, legal, child advocacy, and other program staff.
• Participate in staff meetings, case reviews, training, and community events.
• Participate in on-call/after-hours rotation for crisis intervention and advocacy.

Skills

Spanish fluency

Communication skills

Crisis management

Relationship building

Microsoft Office

Trauma‑informed

Travel readiness

Education

Bachelor's degree in social work / related field

Tools

Microsoft Office

Job description

YWCA Greater Lafayette is seeking a Bi-lingual Case Advocate to provide advocacy and case management for survivors of domestic violence, dating violence, sexual assault, and stalking.

You will work with Spanish-speaking and non-Spanish-speaking clients, offering crisis intervention, safety planning, referrals, and ongoing support, with a focus on cultural responsiveness and trauma-informed care.