Trauma-Informed Outreach Advocate for DV Support

Genesis Women's Shelter & Support; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Genesis Women's Shelter & Support in Dallas provides safety, shelter and support for women who have experienced domestic violence and their children. The Outreach Client Advocate will support victims through trauma-informed advocacy and case management services, plus crisis intervention, accompaniment, and information and referrals.

The Advocate identifies client needs, conducts intakes, sets goals, maintains records, and coordinates with housing programs, medical services, and legal resources

Qualifications

• Bachelor’s degree preferred; comparable experience will be considered.
• Ability to communicate effectively, both orally and in writing.
• Office technology literacy including Microsoft Office Suite, Outlook, cloud storage, and file management software.
• Bilingual English/Spanish preferred.

Responsibilities

• Assist in identifying needs of clients and providing referrals and resources.
• Perform onsite crisis intervention and help clients develop safety plans.
• Establish referral relationships with social service agencies and attend coalition meetings.
• Complete client intakes, gather family background information, and set short- and long-term goals.
• Maintain accurate client records in electronic filing systems.
• Advocate for clients to obtain community resources and coordinate with service providers.
• Accompany clients to court and other appointments as needed.
• Attend training to maintain knowledge in domestic violence field.
• Maintain timely documentation of client services and case notes.

Skills

Communication

Bilingual (English/Spanish)

Office software literacy

Education

Bachelor’s degree or comparable experience

Job description

Genesis Women's Shelter & Support in Dallas provides safety, shelter and support for women who have experienced domestic violence and their children. The Outreach Client Advocate will support victims through trauma-informed advocacy and case management services, plus crisis intervention, accompaniment, and information and referrals.

The Advocate identifies client needs, conducts intakes, sets goals, maintains records, and coordinates with housing programs, medical services, and legal resources