Bilingual Claims Specialist – Workers’ Comp & Liability

heritagecareersite; Ontario (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Heritage Grocers Group, LLC is seeking a Claims Specialist to direct and process workers' compensation and general liability claims across our business units. You will coordinate with store administrators, HR, clinics, insurers, and legal contacts to ensure timely, accurate resolutions.

The role requires 1–3 years of claims experience and bilingual Spanish writing ability; a high school diploma is required with degree preferred.

Qualifications

• High School Diploma required; college degree preferred.
• 1–3 years of claims management experience; workers' compensation preferred.
• Bilingual in Spanish including writing.

Responsibilities

• Oversee and navigate the complete lifecycle of workers' compensation and general liability claims.
• Review claim intake paperwork for accuracy and ensure proper documentation.
• Communicate with store admins, HR, clinics, insurers, and legal representatives.
• Maintain incident and claim information in logs and SharePoint.
• Ensure timely reporting and appropriate medical treatment for injured employees.
• Adhere to confidentiality and ethical standards.

Skills

Attention to detail

Multitasking

Communication skills

Typing

Microsoft Office

Education

High School Diploma

College degree preferred

Tools

Microsoft Office

Job description

Heritage Grocers Group, LLC is seeking a Claims Specialist to direct and process workers' compensation and general liability claims across our business units. You will coordinate with store administrators, HR, clinics, insurers, and legal contacts to ensure timely, accurate resolutions.

The role requires 1–3 years of claims experience and bilingual Spanish writing ability; a high school diploma is required with degree preferred.