Bilingual Claims Specialist (Spanish)

One80 Intermediaries Inc.; Ohio; On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Health Benefits

401k

Job summary

One80 Intermediaries seeks a Claims Specialist - Bilingual (Spanish) to serve customers and retailers, handling phone calls, emails, and claims documentation. You will review packets, coordinate technician work, and guide settlements while maintaining strong service standards.

Ideal candidates have at least 6 months in intake processes, solid communication skills, and comfort with a retailer portal. This role emphasizes teamwork, adaptability, and customer-focused problem solving.

Qualifications

• High School Diploma or GED required.
• At least 6 months experience with intake processes.
• Able to process claims and manage communications with customers/retailers.

Responsibilities

• Provide inbound/outbound calls and emails to customers and retailers regarding claims.
• Review, update, and progress open claims; determine coverage and settlements.
• Review Inspection Packets and assist with warranty decisions and service coordination.

Skills

Customer service

Intake process

Call handling

Soft skills

Teamwork

Communication

Computer skills

Basic math

Education

High School Diploma or GED

Tools

Retailer portal

Job description

One80 Intermediaries seeks a Claims Specialist - Bilingual (Spanish) to serve customers and retailers, handling phone calls, emails, and claims documentation. You will review packets, coordinate technician work, and guide settlements while maintaining strong service standards.

Ideal candidates have at least 6 months in intake processes, solid communication skills, and comfort with a retailer portal. This role emphasizes teamwork, adaptability, and customer-focused problem solving.