Bilingual Claims & Safety Administrator

LOT Commercial Property Services; San Diego (CA); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical coverage

401k match

Dental

Vision

Accident coverage

Mental health resources

Job summary

LOT Commercial Property Services, part of The Red Cow Group, seeks a bilingual English/Spanish Claims & Safety Administrator in San Diego. You will manage workers’ comp, auto, and general liability claims and support safety programs across training, records, and compliance.

Ideal candidates have 3+ years in claims/ risk roles, strong organizational abilities, and proficient Microsoft Office skills. This hands-on role requires empathy, discretion, and coordination with multiple stakeholders to

Qualifications

• 3+ years of claims, workers’ compensation, risk, safety administration, insurance, or related administrative experience.
• Spanish/English bilingual requirement.
• Working knowledge of workers’ compensation claims process and claims administration, document management, and compliance-related processes.
• Strong organizational skills and attention to detail, with the ability to manage multiple active claims, deadlines, appointments, restrictions, and follow-up items.
• Strong written and verbal communication skills and ability to work with employees, managers, medical providers, claims professionals, and legal counsel.
• Intermediate proficiency with Microsoft Office and ability to learn claims management, reporting, and training systems.

Responsibilities

• Manage day-to-day administration and tracking of workers’ compensation, auto, and general liability claims.
• Gather incident information, medical documentation, witness information, and records for claim review.
• Coordinate with employees, supervisors, adjusters, third‑party administrators, carriers, brokers, medical providers, and internal teams.
• Track medical appointments, work status, restrictions, return-to-work activity, claim milestones, and litigation status.
• Obtain outstanding documentation and status updates to keep claims moving.
• Support return-to-work and transitional duty processes by coordinating information among employees and HR.
• Prepare claim summaries, status reports, and tracking information for visibility into open claims.
• Maintain confidential claim, medical, employee, and legal records.
• Support Safety Department administration, including training records and compliance documentation.

Skills

Bilingual English & Spanish

Organizational skills

Communication skills

Microsoft Office

Education

College degree in business, communications, social science, or related field

Job description

LOT Commercial Property Services, part of The Red Cow Group, seeks a bilingual English/Spanish Claims & Safety Administrator in San Diego. You will manage workers’ comp, auto, and general liability claims and support safety programs across training, records, and compliance.

Ideal candidates have 3+ years in claims/ risk roles, strong organizational abilities, and proficient Microsoft Office skills. This hands-on role requires empathy, discretion, and coordination with multiple stakeholders to