Claims Support Specialist

Tokio Marine HCC – A&H Group; Los Angeles (CA); On-site; USD 26,000 - 39,000; Full time

Job summary

Tokio Marine HCC – Surety Group in Los Angeles, CA, seeks a Claims Assistant to support the Contract Funds Control Services staff and claims department under supervision.

You will perform general clerical duties, manage files, scan and save documents, handle mail, prepare claim records, assist examiners, and maintain office supplies, contributing to accurate data entry and efficient operations.

This role emphasizes confidentiality, organization, and attention to detail in a fast-paced environment.

Qualifications

• High School diploma or GED or equivalent.
• Up to 2 years clerical experience in a professional office setting.
• Strong written and verbal communication with emphasis on confidentiality, tact, and diplomacy.
• Advanced organizational and analytical skills; ability to manage multiple tasks.

Responsibilities

• Scan and save documents to the internal network.
• Return pulled files to the Court, Contract, or Subrogation departments.
• Create and file folders for contract surety release forms.
• Locate claim files that are open, in subrogation, or in storage.
• Make copies of claim files.
• Open mail and distribute to department personnel.
• Enter the day’s claims into the P.O.C. list (Proof of Claims).
• Pull files for Claims Examiners and re-file as needed.
• Assist Claims Examiners as needed.
• Handle large copying projects as assigned.

Skills

Communication skills

Multitasking

Discretion

Education

High School diploma or GED

Tools

Microsoft Office

Excel

Word

PowerPoint

Access

Job description

Tokio Marine HCC – Surety Group in Los Angeles, CA, seeks a Claims Assistant to support the Contract Funds Control Services staff and claims department under supervision.

You will perform general clerical duties, manage files, scan and save documents, handle mail, prepare claim records, assist examiners, and maintain office supplies, contributing to accurate data entry and efficient operations.

This role emphasizes confidentiality, organization, and attention to detail in a fast-paced environment.