Bilingual Case Manager (Spanish & English)

Morgan & Morgan, P.A.; Tampa (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to join their team. This role involves assisting attorneys in developing settlements, preparing documents, and maintaining organized case files. The ideal candidate will be customer-focused, highly organized, and able to handle a varied caseload with empathy and professionalism. Join a firm committed to protecting consumer rights, where your contributions will directly impact the lives of many. With a supportive environment and a comprehensive benefits package, this is an excellent opportunity for those looking to make a difference in the legal field.

Benefits

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Qualifications

• Must be highly organized and able to manage a varied caseload.
• Experience in personal injury cases preferred.
• Strong communication and negotiation skills are essential.

Responsibilities

• Interact with clients via phone and in person daily.
• Order medical records and communicate with clients and providers.
• Negotiate settlements with insurance carriers.

Skills

Bilingual in English and Spanish

Customer service

Negotiation skills

Organizational skills

Communication skills

Attention to detail

Multi-tasking

Proactive interaction

Education

2 years in a legal position or insurance adjuster experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Database expertise

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Morgan & Morgan, P.A.

Recruitment Manager (Case Staff) at Morgan & Morgan

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bilingual in English and Spanish
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Morgan & Morgan, P.A. by 2x

Sign in to set job alerts for “Case Manager” roles.

Intensive Case Managers Mental Health Court

Case Manager III - RRH Homeless Services

Lead Case Manager (Notional Opportunity)

Housing Stability Case Managers Family Works

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.