Bilingual Case Manager: Social Services & Advocacy

AFRICAN AMERICAN PLANNING COMMISSION INC; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Commuter Benefits

Employee Assistance Program

Paid Holidays, PTO

Life Insurance

Long Term Disability

403B Retirement Plan

Student debt forgiveness where offered

Job summary

AFRICAN AMERICAN PLANNING COMMISSION INC is seeking a Case Manager in New York, NY. You will conduct intake, develop living plans, connect clients to services, and document progress, with biweekly client reviews and collaboration with DHS and other providers.

The role requires a Bachelor’s in human services or an Associate with relevant experience; bilingual ability and cultural competency are valued. Benefits include comprehensive health plans and retirement options.

Qualifications

• Bachelor’s degree relevant to human services and at least one (1) year of proven experience in Human Service related field.
• An Associate Degree with at least two (2) — three (3) years of proven experience in a Human Service related field.
• Bi-lingual preferred.
• Familiarity with CARES preferred.
• Must possess sensitivity, tact, and resourcefulness.
• An eagerness to assist clients in a nonjudgmental, empathetic and compassionate manner.
• Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency.
• Ability to develop and maintain appropriate boundaries.
• Excellent organizational, time management and writing skills.
• Experience working with DHS and other service providers, Preferred.
• Experience providing case management services to families with children referred from DHS.

Responsibilities

• Conduct initial intake including social service assessments, psychosocial, ILPs and referrals.
• Update psychosocial assessments for referrals and treatment planning.
• Develop ILP with client participation.
• Identify benefits or entitlements that may be available.
• Connect clients to psychiatric and medical/d substance use services.
• Obtain identification, public benefits and other income sources.
• Meet biweekly with clients to assess needs and update service plans.
• Document all efforts and maintain confidential case records.
• Complete daily tracking for ILP completion reports.
• Collaborate with staff, clients and others in a professional manner.
• Serve as liaison to support service agencies and programs.
• Participate in regular social service team meetings.
• Comply with AAPCI policies and procedures.
• Maintain professional growth and responsibilities.
• Perform other related duties as assigned.

Skills

Bilingual preferred

Organizational skills

Time management

Writing skills

Cultural competency

Empathy

Communication skills

Education

Bachelor’s degree in human services

Associate degree with 2–3 years experience

Job description

AFRICAN AMERICAN PLANNING COMMISSION INC is seeking a Case Manager in New York, NY. You will conduct intake, develop living plans, connect clients to services, and document progress, with biweekly client reviews and collaboration with DHS and other providers.

The role requires a Bachelor’s in human services or an Associate with relevant experience; bilingual ability and cultural competency are valued. Benefits include comprehensive health plans and retirement options.