Bilingual Case Manager – Family Support Services

Apafss; San Francisco (CA); On-site; USD 53,000 - 56,000; Full time

Benefits offered by this job

Generous vacation and holiday leave

Health, dental, and vision insurance

Job summary

Apafss in San Francisco is seeking a full-time Case Manager to provide family advocacy and crisis intervention. The role involves managing a caseload of 12-16 families, coordinating services, maintaining records in Salesforce, and ensuring compliance with documentation standards.

Qualified candidates will hold a Bachelor’s degree in social services or a related field along with skills in interviewing and crisis management. The position includes a salary range of $53,000-$56,000, health benefits, and generous leave.

Qualifications

• Bachelor’s degree or equivalent experience in children and family services.
• Strong knowledge in crisis intervention and case management.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Provide case management and advocacy for families.
• Coordinate intake, assessment, and referrals.
• Maintain client records and ensure accurate documentation.

Skills

Crisis intervention

Case management services

Interviewing techniques

Organizational skills

Decision-making skills

Problem-solving skills

Interpersonal skills

Communication skills

Teamwork

Bilingual (Spanish)

Education

Bachelor’s degree in social services, psychology, or a related field

Tools

Salesforce

Word processing

Spreadsheet software

Job description

Apafss in San Francisco is seeking a full-time Case Manager to provide family advocacy and crisis intervention. The role involves managing a caseload of 12-16 families, coordinating services, maintaining records in Salesforce, and ensuring compliance with documentation standards.

Qualified candidates will hold a Bachelor’s degree in social services or a related field along with skills in interviewing and crisis management. The position includes a salary range of $53,000-$56,000, health benefits, and generous leave.