Bilingual Case Manager: English & Spanish Advocate

EASY ADVOCATES LLC; United States; On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Health insurance after 6 months

No weekends

Career growth

Training and development

Team environment

Job summary

EZ Advocates is hiring a bilingual Case Manager (English/Spanish) in St. Petersburg, FL. The role supports consumer advocacy, manages a portfolio of client files, drafts affidavits and dispute documents, and coordinates with lenders and third‑party entities.

Monday–Friday, 9:00 AM–5:00 PM on-site. Starting pay is $900 per week with performance bonuses, paid training, and opportunities for advancement. The team values empathy, meticulous record-keeping, and proactive communication to guide

Qualifications

• Fluent in English and Spanish (Written & Verbal).
• Strong communication and interpersonal skills.
• Professional phone etiquette.
• Excellent organizational and time-management abilities.
• Ability to multitask and prioritize effectively.

Responsibilities

• Conducting client consultations and case reviews.
• Managing a portfolio of active client files.
• Reviewing contracts and supporting documentation.
• Drafting client correspondence, affidavits, and dispute documents.
• Communicating with resorts, lenders, and third‑party entities.
• Providing regular updates and guidance to clients.
• Maintaining accurate case notes and records.
• Assisting clients through every stage of the advocacy process.
• Collaborating with management and team members to achieve successful outcomes.

Skills

Bilingual English/Spanish

Communication skills

Phone etiquette

Organizational skills

Time management

Customer service

Job description

EZ Advocates is hiring a bilingual Case Manager (English/Spanish) in St. Petersburg, FL. The role supports consumer advocacy, manages a portfolio of client files, drafts affidavits and dispute documents, and coordinates with lenders and third‑party entities.

Monday–Friday, 9:00 AM–5:00 PM on-site. Starting pay is $900 per week with performance bonuses, paid training, and opportunities for advancement. The team values empathy, meticulous record-keeping, and proactive communication to guide