We're Hiring: Full Time Bilingual Case Manager (English/Spanish)

EASY ADVOCATES LLC; United States; On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Health insurance after 6 months

No weekends

Career growth

Training and development

Team environment

Job summary

EZ Advocates is hiring a bilingual Case Manager (English/Spanish) in St. Petersburg, FL. The role supports consumer advocacy, manages a portfolio of client files, drafts affidavits and dispute documents, and coordinates with lenders and third‑party entities.

Monday–Friday, 9:00 AM–5:00 PM on-site. Starting pay is $900 per week with performance bonuses, paid training, and opportunities for advancement. The team values empathy, meticulous record-keeping, and proactive communication to guide

Qualifications

• Fluent in English and Spanish (Written & Verbal).
• Strong communication and interpersonal skills.
• Professional phone etiquette.
• Excellent organizational and time-management abilities.
• Ability to multitask and prioritize effectively.

Responsibilities

• Conducting client consultations and case reviews.
• Managing a portfolio of active client files.
• Reviewing contracts and supporting documentation.
• Drafting client correspondence, affidavits, and dispute documents.
• Communicating with resorts, lenders, and third‑party entities.
• Providing regular updates and guidance to clients.
• Maintaining accurate case notes and records.
• Assisting clients through every stage of the advocacy process.
• Collaborating with management and team members to achieve successful outcomes.

Skills

Bilingual English/Spanish

Communication skills

Phone etiquette

Organizational skills

Time management

Customer service

Job description

Job Description

NOW HIRING: BILINGUAL CASE MANAGER (ENGLISH/SPANISH)

Join One of Florida's Fastest Growing Consumer Advocacy Firms

St Petersburg, Florida

Full‑Time | Monday–Friday | 9:00 AM – 5:00 PM

Starting Pay: $900 Per Week + Performance Bonuses

Advancement Opportunities Available

What We Offer

• Competitive Weekly Pay – $900 Per Week
• Monthly Performance Bonuses
• Paid Training & Ongoing Professional Development
• Health Insurance Eligibility After 6 Months
• Monday Through Friday Schedule – No Weekends
• Career Growth & Leadership Opportunities
• Supportive Team Environment
• Stable, Long‑Term Career Path

Responsibilities

• Conducting client consultations and case reviews
• Managing a portfolio of active client files
• Reviewing contracts and supporting documentation
• Drafting client correspondence, affidavits, and dispute documents
• Communicating with resorts, lenders, and third‑party entities
• Providing regular updates and guidance to clients
• Maintaining accurate case notes and records
• Assisting clients through every stage of the advocacy process
• Collaborating with management and team members to achieve successful outcomes

Qualifications

Required

• Fluent in English and Spanish (Written & Verbal)
• Strong communication and interpersonal skills
• Professional phone etiquette
• Excellent organizational and time‑management abilities
• Ability to multitask and prioritize effectively
• Positive attitude and strong work ethic
• Reliable transportation

Preferred

• Case Management Experience
• Customer Service Experience
• Legal Assistant or Paralegal Background
• Collections, Credit Repair, or Consumer Advocacy Experience
• Experience with CRM Systems

Who Succeeds Here?

• Compassionate and empathetic
• Self‑motivated and dependable
• Detail‑oriented and organized
• Confident communicators
• Goal‑driven professionals who enjoy helping others
• Team players who want long‑term growth opportunities

Why EZ Advocates

EZ Advocates has helped thousands of consumers navigate complex timeshare disputes and consumer advocacy matters. Our mission is simple: provide exceptional service, honest guidance, and meaningful results for every client we serve.

As we continue to expand, we are looking for dedicated professionals who want to grow with us and become an integral part of our success.