Bilingual Case Manager - Addiction Recovery

Casa Esperanza; Tewksbury (MA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Holiday Pay

PTO

Sick Pay

Disability

Life Insurance

HRA

ComPsych Guidance Resources

Educational Opportunities

Employee Ticket at Work

Increased Salary for Credentials

Job summary

Casa Esperanza, Inc. in Tewksbury, MA, seeks a Case Manager for its CSS/ATS‑Detox program located at Tewksbury Hospital.

The role involves coordinating post‑detox care, identifying client goals, and linking to aftercare resources to support transition back to the community. The position requires bilingual Spanish/English, an associate degree with certifications, and a compassionate, patient approach to a diverse treatment population.

Qualifications

• Associate degree with certifications, or a combination of experience and education; bachelor's degree, preferred
• Bilingual Spanish and English required
• Have a sense of compassion, patience and empathy
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
• Have an interest and willingness to work in a multicultural setting
• Must share a customer service orientation
• Manages difficult or emotional client situations
• Responds promptly to client needs
• Focuses on solving conflict, not blaming
• Knowledge of relevant community resources for continuing care/aftercare placement

Responsibilities

• Greet new clients and create a welcoming, comfortable atmosphere for them
• Interviews clients, reviews records, and confers with other professionals to evaluate the condition of the client.
• Obtains and documents in a precise and timely manner all relevant intake material.
• Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
• Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
• Shares responsibility for educational and other group programming
• Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals under the direction of the Clinical Supervisor
• Refers the client to other support services as needed, such as medical evaluation and treatment, social services, and employment services.
• Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.
• Supervise toxicology screens
• Searches client belongings upon admission to the program
• Enters client data into paper and electronic record
• Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
• Knowledge of relevant community resources for continuing care/aftercare placement
• Responds promptly to client needs
• Completes discharge notes and client disenrollment forms to close cases upon client discharge
• Attends staff meetings and supervision sessions
• All other related duties as assigned

Skills

Bilingual Spanish and English

Education

Associate degree with certifications, or combination of experience and education; bachelor's degree preferred

Job description

Casa Esperanza, Inc. in Tewksbury, MA, seeks a Case Manager for its CSS/ATS‑Detox program located at Tewksbury Hospital.

The role involves coordinating post‑detox care, identifying client goals, and linking to aftercare resources to support transition back to the community. The position requires bilingual Spanish/English, an associate degree with certifications, and a compassionate, patient approach to a diverse treatment population.