Conexiones Case ManagerBSAS-C - ConexionesTewksbury, MA

Casa Esperanza, Inc. (Boston); Tewksbury (MA); Presencial; USD 33.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Compensation: Range of $24.52 to $24.Ù

401(k) Retirement Plan

Holiday Pay

PTO and sick leave

Health Insurance

Tuition Remission

Descripción de la vacante

Casa Esperanza, Inc. seeks a Case Manager to support clients in the CSS/ATS program at Tewksbury, MA. You will conduct intake, assess needs, formulate plans, and coordinate referrals to aftercare services. You will also provide individual, family, and group counseling under supervision.

Responsibilities include documenting case histories, monitoring progress, and ensuring confidentiality. A compassionate, bilingual professional with patient communication is essential for success in this role.

Formación

• Associate degree with certifications, or a combination of experience and education; bachelor’s degree, preferred.
• Bilingual Spanish and English required
• Have a sense of compassion, patience and empathy
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
• Have an interest and willingness to work in a multicultural setting
• Must share a customer service orientation
• Maintains confidentiality

Responsabilidades

• Greet new clients and create a welcoming, comfortable atmosphere for them
• Interviews clients, reviews records, and confers with other professionals to evaluate the condition of the client
• Obtains and documents intake material; assesses continuing care needs and arranges transfer or admission
• Assists in formulating a treatment plan based on biopsychosocial assessment
• Shares responsibility for educational and other group programming
• Counsels clients individually and/or in family and group sessions to assist client in achieving treatment goals
• Refers the client to other support services as needed, such as medical evaluation and treatment, social services, and employment services
• Prepares and maintains reports and case histories per guidelines
• Supervise toxicology screens
• Enter client data into records
• Complete psychosocial history, tobacco and wellness assessments
• Know community resources for continuing care/aftercare
• Respond promptly to client needs
• Maintain confidentiality
• Complete discharge notes and close cases
• Attend staff meetings and supervision sessions
• All other related duties as assigned

Conocimientos

Bilingual Spanish and English

Compassionate and empathetic

Strong interpersonal skills

Educación

Associate degree with certifications, or experience+education; bachelor’s preferred

Descripción del empleo

About The Program

Casa’s Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders who have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient’s needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery.

Casa’s Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders who have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient’s needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery.

About The Role

The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.

What You’ll Do

• Greet new clients and create a welcoming, comfortable atmosphere for them
• Interviews clients, reviews records, and confers with other professionals to evaluate the condition of the client.
• Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
• Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
• Shares responsibility for educational and other group programming
• Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals under the direction of the Clinical Supervisor
• Refers the client to other support services as needed, such as medical evaluation and treatment, social services, and employment services.
• Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.
• Supervise toxicology screens
• Searches client belongings upon admission to the program
• Enters client data into paper and electronic record
• Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
• Knowledge of relevant community resources for continuing care/aftercare placement
• Responds promptly to client needs
• Maintains confidentiality
• Completes discharge notes and client disenrollment forms to close cases upon client discharge
• Attends staff meetings and supervision sessions
• All other related duties as assigned

Qualifications

• Associate degree with certifications, or a combination of experience and education; bachelor’s degree, preferred
• Bilingual Spanish and English required
• Have a sense of compassion, patience and empathy
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
• Have an interest and willingness to work in a multicultural setting
• Must share a customer service orientation
• Manages difficult or emotional client situations
• Responds promptly to client needsFocuses on solving conflict, not blaming
• Maintains confidentiality
• Knowledge of relevant community resources for continuing care/aftercare placement

Schedule

Tuesday to Saturday 9am - 5pm or 10am - 6pm

Tewksbury Hospital, 365 Main Street, Tewksbury, MA

What We Offer

Casa Esperanza Benefits Package:

• Compensation: Range of $24.52 to $24.74/hour rate
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO)—18 days year one, 20.5 days at year two, 23 days at year five
• Sick Pay—10 paid days per year
• Long/Short-Term Disability
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more...

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & J an n n