Bilingual Case Aide: Social Services & Housing Support

Church World Service, Inc.; Wilmington (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Paid Time Off

Job summary

Church World Service, Inc. in Wilmington, NC seeks a Case Aide to provide administrative and technical support for ongoing core services and supporting case management for clients.

The role involves assisting with housing, healthcare, employment, education, legal aid, and financial assistance, while ensuring secure and timely documentation. Under supervision, you will file paperwork, help with applications for social services, transport clients to appointments, and collaborate on reports and

Qualifications

• High school diploma or equivalent required.
• 6 months of relevant experience.
• Excellent communication, documentation, and interpersonal skills.
• Valid Driver’s License required.

Responsibilities

• Assist with ongoing case management and services to clients per program requirements, including securing housing, healthcare, employment, education, legal support, and financial assistance.
• Ensure accurate, timely, and confidential case file documentation that meets all program requirements and is reviewed by Case Manager or Supervisor.
• Assist clients by filing out documentation and submitting applicable applications for social services.
• Assist clients by transporting them to appointments and other necessary activities.
• Collaborate with other team members in the preparation of reports, case summaries, and other documentation.
• Perform other duties as assigned.

Skills

Communication skills

Documentation skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft 365

Case management software

Job description

Church World Service, Inc. in Wilmington, NC seeks a Case Aide to provide administrative and technical support for ongoing core services and supporting case management for clients.

The role involves assisting with housing, healthcare, employment, education, legal aid, and financial assistance, while ensuring secure and timely documentation. Under supervision, you will file paperwork, help with applications for social services, transport clients to appointments, and collaborate on reports and