Bilingual Case Aide - Child & Family Support

Compass Connections; Robstown (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Retirement plan options

Benefits available on day one

Job summary

Compass Connections is hiring a Case Aide in Robstown, TX. The role is full-time, Monday–Friday, 8am–5pm, with 100% employer-paid medical, dental and vision insurance, plus retirement plan options.

Fluency in English and Spanish required; high school diploma valid, associate degree preferred. Responsibilities include data entry in Salesforce/UC Portal, record management, and supporting reunification efforts.

Qualifications

• High school diploma or equivalent; Associate degree preferred or two years of college coursework in related field.
• Ability to communicate effectively in English and Spanish.
• Experience with Salesforce or UC Portal is desirable.

Responsibilities

• Meet federal and state guidelines applicable to the position.
• Enter information in Salesforce and UC Portal as required.
• Review Salesforce and UC Portal for compliance with guidelines.
• Document information related to reunification delays.
• Review and sign children’s records per policy and contract standards.
• Participate in meetings and team decisions.
• Prepare and maintain accurate records and statistics per requirements.
• Work evenings, weekends, and holidays as needed.

Skills

Spanish language

English fluency

Customer service

Record-keeping

Education

High school diploma

Associate degree or two years college

Tools

Salesforce

UC Portal

Job description

Compass Connections is hiring a Case Aide in Robstown, TX. The role is full-time, Monday–Friday, 8am–5pm, with 100% employer-paid medical, dental and vision insurance, plus retirement plan options.

Fluency in English and Spanish required; high school diploma valid, associate degree preferred. Responsibilities include data entry in Salesforce/UC Portal, record management, and supporting reunification efforts.