Bilingual Case Advocate: Trauma-Informed Survivor Support

YWCA USA; Lafayette (IN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Mental health days

Medical insurance stipend

Dental insurance

Life and disability benefits

EAP

Retirement plan

Professional development opportunities

Job summary

YWCA Greater Lafayette is seeking a Bi-lingual Case Advocate to support survivors of domestic violence, dating violence, sexual assault, and stalking. The role involves crisis intervention, safety planning, and coordination of services in a trauma-informed, culturally responsive framework.

You will manage intake, assess needs, and advocate across legal, civil, medical, and community systems, providing Spanish-English support and referrals to shelter, housing, healthcare, and education resources.

Qualifications

• Native or near-native fluency in Spanish, with proficiency in English.
• Bachelor's degree in social work, criminal justice, psychology, or related field.
• Able to work independently, manage crisis situations, and maintain boundaries.
• Strong verbal and written communication skills.
• Ability to build trusting relationships with survivors and partners.
• Basic proficiency with Microsoft Office and documentation systems.
• Commitment to trauma-informed, culturally responsive services.

Responsibilities

• Provide individualized case management, crisis intervention, safety planning, and follow-up services.
• Conduct client intakes, assess needs, and develop safety and action plans.
• Help survivors navigate legal, civil, medical, and community systems.
• Explain rights and options, and assist with court hearings and protection orders.
• Provide Spanish-language interpretation and translation for services.
• Connect clients with shelter, housing, counseling, healthcare, and resources.
• Offer referrals and warm hand-offs to YWCA programs and partners.
• Participate in community outreach, education, and victim services presentations.
• Build relationships with organizations serving Hispanic/Latine communities.
• Maintain confidential client records and collaborate with staff.
• Attend staff meetings, case reviews, and training; participate in on-call rotation.

Skills

Bilingual Spanish

English proficiency

Strong communication

Crisis management

Travel ability

Driver's license

MS Office basics

Education

Bachelor's degree in social work or related field

Job description

YWCA Greater Lafayette is seeking a Bi-lingual Case Advocate to support survivors of domestic violence, dating violence, sexual assault, and stalking. The role involves crisis intervention, safety planning, and coordination of services in a trauma-informed, culturally responsive framework.

You will manage intake, assess needs, and advocate across legal, civil, medical, and community systems, providing Spanish-English support and referrals to shelter, housing, healthcare, and education resources.