Bi-lingual Case Advocate

YWC; Terre Town (IN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical insurance stipend

Job summary

YWCA Greater Lafayette is seeking a Bi-lingual Case Advocate to provide advocacy and case management for survivors of domestic violence, dating violence, sexual assault, and stalking.

You will work with Spanish-speaking and non-Spanish-speaking clients, offering crisis intervention, safety planning, referrals, and ongoing support, with a focus on cultural responsiveness and trauma-informed care.

Qualifications

• Native or near-native fluency in Spanish and proficiency in English.
• Bachelor's degree in social work, criminal justice, psychology, human services, or related field, or equivalent experience.
• Ability to work independently, manage crisis situations, maintain professional boundaries, and stay calm in high-stress situations.
• Strong verbal and written communication skills.
• Ability to build trusting relationships with survivors, coworkers, and community partners.
• Basic proficiency with Microsoft Office and ability to learn client data systems.
• Commitment to victim-centered, trauma-informed, culturally responsive services.
• Valid driver's license and reliable transportation; ability to travel within the service area.

Responsibilities

• Provide individualized case management, crisis intervention, safety planning, emotional support, and follow-up services to survivors.
• Conduct client intakes and needs assessments; develop individualized safety and action plans.
• Help survivors navigate legal, civil, medical, and community systems.
• Assist clients with understanding rights and preparing for court hearings and protective orders.
• Provide Spanish-language interpretation and translation for YWCA services.
• Connect clients with shelter, housing, counseling, healthcare, mental health services, employment, education, and childcare.
• Provide referrals and warm hand-offs to YWCA programs and community partners.
• Conduct community outreach, education, and presentations on domestic violence, sexual assault, dating violence, stalking, and victim services.
• Build relationships with organizations serving Hispanic/Latine communities; reduce barriers for immigrant and LEP survivors.
• Maintain accurate, confidential client records and service documentation.
• Collaborate with YWCA residential, legal, child advocacy, and other program staff.
• Participate in staff meetings, case reviews, training, and community events.
• Participate in on-call/after-hours rotation for crisis intervention and advocacy.

Skills

Spanish fluency

Communication skills

Crisis management

Relationship building

Microsoft Office

Trauma‑informed

Travel readiness

Education

Bachelor's degree in social work / related field

Tools

Microsoft Office

Job description

YWCA Greater Lafayette
Full-Time | Primarily In-Person
Pay Range: $21.00-$23.00 per hour

YWCA Greater Lafayette is seeking a compassionate, dependable Bi-lingual Case Advocate to provide advocacy and support to survivors of domestic violence, dating violence, sexual assault, and stalking.

This position works directly with both Spanish-speaking and non-Spanish-speaking survivors, providing culturally responsive, trauma-informed support from initial crisis intervention through safety planning, referrals, systems advocacy, and ongoing case management.

YWCA Greater Lafayette is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

What You'll Do

As a Bi-lingual Case Advocate, you will:

Provide individualized case management, crisis intervention, safety planning, emotional support, and follow-up services to survivors.

Conduct client intakes and needs assessments and help develop individualized safety, support, and action plans.

Help survivors navigate legal, criminal, civil, medical, and other community systems.

Assist clients with understanding their rights and options and preparing for court hearings, appointments, protection orders, and other services.

Provide Spanish-language interpretation and translation to support survivors receiving YWCA services.

Connect clients with shelter, housing, counseling, healthcare, mental health services, employment, education, childcare, financial assistance, and other community resources.

Provide referrals and warm hand-offs to YWCA programs and community partners.

Conduct community outreach, education, and presentations related to domestic violence, sexual assault, dating violence, stalking, and available victim services.

Build relationships with organizations serving Hispanic/Latine communities and help reduce barriers to services for immigrant and limited-English-proficiency survivors.

Maintain accurate, timely, and confidential client records and service documentation.

Work collaboratively with YWCA residential, legal, child advocacy, and other program staff.

Participate in staff meetings, case reviews, training, professional development, and community events.

Participate in an on-call/after-hours rotation to provide crisis intervention, advocacy, and accompaniment when needed.

What We’re Looking For

Required:

Native or near-native fluency in spoken and written Spanish, along with proficiency in English.

Bachelor's degree in social work, criminal justice, psychology, human services, or a related field, or an equivalent combination of education and experience.

Ability to work independently, manage crisis situations, maintain professional boundaries, and remain calm in high-stress situations.

Strong verbal and written communication skills.

Ability to build trusting relationships with survivors, coworkers, and community partners.

Basic proficiency with Microsoft Office and the ability to learn client-data and documentation systems.

Commitment to providing victim-centered, trauma-informed, culturally responsive services.

Valid driver's license, reliable transportation, and the ability to travel within the service area.

Preferred:

Experience working with survivors of domestic violence, sexual assault, dating violence, or stalking.

Experience working with Hispanic/Latine communities.

Knowledge of community resources, victim rights, and basic civil and criminal legal processes.

Familiarity with immigration-related issues and resources affecting survivors, including VAWA self-petitions, U-Visas, and T-Visas.

What to Expect

This is a full-time, 40-hour, primarily in-person position. Some evening and weekend hours are required based on client and program needs, and the position participates in an on-call rotation.

The work can include responding to individuals experiencing crisis and trauma and traveling to courts, hospitals, community organizations, and other locations throughout the service area.

Employment is contingent upon successful completion of required background checks, fingerprinting, and any additional screening required by YWCA policy or applicable funding sources.

YWCA Greater Lafayette offers a competitive benefits package for eligible employees, including:

Paid vacation, sick, and personal time

Paid holidays and winter recess

$500 per month toward medical insurance

Dental and vision insurance

Employer-paid life and disability benefits

Employee Assistance Program

Retirement contribution

Why This Role Matters

For a survivor seeking help, language and cultural barriers can make an already difficult situation even harder.

The Bi-lingual Case Advocate helps remove those barriers while giving survivors the information, support, resources, and advocacy they need to make their own decisions and move toward greater safety and independence.

If you are comfortable working with people during difficult moments, can build trust across cultures, and want your work to have a direct impact on individuals and families in our community, we encourage you to apply.

YWCA Greater Lafayette is an equal opportunity, affirmative action employer committed to achieving a diverse workforce and maintaining an environment free from discrimination and harassment.