Bilingual Caregiver Training & Onboarding Coordinator

Serenity Home Health Care Agency LLC; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Serenity Home Health Care Agency LLC in Chicago, IL is seeking a Training and Onboarding Coordinator who is Spanish bilingual. You will contact applicants and caregivers, explain our hiring process, schedule interviews and trainings, and handle onboarding and compliance communications.

The role requires strong organizational skills, excellent customer service, and prior CNA or caregiver experience. A high school diploma and caregiver training certificate are preferred to ensure accurate intake

Qualifications

• Strong affinity for customer service and strong interpersonal skills.
• Excellent organizational and time-management abilities.
• CNA or caregiver experience is preferred.

Responsibilities

• Welcomes individuals, clients, applicants, and caregivers to the company.
• Trains and completes admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and intake procedures.
• Answers phone and email inquiries.
• Addresses client, applicant, or caregiver concerns professionally.
• Performs clerical tasks such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks.
• Complies with company regulations and policies.
• Performs other job-related duties as assigned.

Skills

Customer service

Organizational skills

CNA or Caregiver experience

Education

High school diploma or equivalent

24hrs Online Caregiverlist training certificate

Job description

Serenity Home Health Care Agency LLC in Chicago, IL is seeking a Training and Onboarding Coordinator who is Spanish bilingual. You will contact applicants and caregivers, explain our hiring process, schedule interviews and trainings, and handle onboarding and compliance communications.

The role requires strong organizational skills, excellent customer service, and prior CNA or caregiver experience. A high school diploma and caregiver training certificate are preferred to ensure accurate intake