Training & Onboarding Coordinator- Spanish Bilingual

Serenity Home Health Care Agency LLC; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Serenity Home Health Care Agency LLC in Chicago, IL is seeking a Training and Onboarding Coordinator who is Spanish bilingual. You will contact applicants and caregivers, explain our hiring process, schedule interviews and trainings, and handle onboarding and compliance communications.

The role requires strong organizational skills, excellent customer service, and prior CNA or caregiver experience. A high school diploma and caregiver training certificate are preferred to ensure accurate intake

Qualifications

• Strong affinity for customer service and strong interpersonal skills.
• Excellent organizational and time-management abilities.
• CNA or caregiver experience is preferred.

Responsibilities

• Welcomes individuals, clients, applicants, and caregivers to the company.
• Trains and completes admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and intake procedures.
• Answers phone and email inquiries.
• Addresses client, applicant, or caregiver concerns professionally.
• Performs clerical tasks such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks.
• Complies with company regulations and policies.
• Performs other job-related duties as assigned.

Skills

Customer service

Organizational skills

CNA or Caregiver experience

Education

High school diploma or equivalent

24hrs Online Caregiverlist training certificate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admin Full Time Clerical Chicago, IL, US

6 days ago Requisition ID: 1106

Salary Range: $20.00 To $22.00 Hourly

Training and Onboarding Coordinator- Spanish Bilingual

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• CNA or Caregiver experience

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer