Bilingual Care & Social Services Coordinator — Brooklyn

POD Health; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Sick leave and floating holidays

Professional development opportunities

Job summary

Pod Health is seeking a Care/Social Services Coordinator to connect patients with essential community resources, behavioral health services, and financial assistance through our telehealth platform. This on-site Brooklyn-based role requires strong case management, documentation, and collaboration with clinical teams to ensure comprehensive, patient-centered care.

Ideal candidates have 1–2 years in social work or healthcare navigation, plus fluency in Russian and proficiency with EMRs and care

Qualifications

• 1-2 years experience in case management, medical social work, or patient advocacy.
• Bilingual fluency in Russian.
• Experience or comfort with care coordination tools, EMRs, and video conferencing.

Responsibilities

• Conduct virtual assessments to identify patients’ social, emotional, and practical support needs.
• Collaborate with clinical teams to coordinate holistic care.
• Refer and connect patients to community resources (housing, food, transportation, behavioral health, financial/insurance).
• Maintain documentation of assessments, referrals, and follow-up in EHR or care coordination software.
• Track referrals to ensure successful connections and outcomes.
• Participate in interdisciplinary case conferences and care planning.

Skills

Case management

Medical social work

Patient advocacy

Bilingual Russian

Healthcare navigation

Communication skills

EMR proficiency

Video conferencing

Tools

EMR systems

Care coordination software

Video conferencing platforms

Job description

Pod Health is seeking a Care/Social Services Coordinator to connect patients with essential community resources, behavioral health services, and financial assistance through our telehealth platform. This on-site Brooklyn-based role requires strong case management, documentation, and collaboration with clinical teams to ensure comprehensive, patient-centered care.

Ideal candidates have 1–2 years in social work or healthcare navigation, plus fluency in Russian and proficiency with EMRs and care